FAQs

The cleaning power in SuperGuard products comes from plant-based enzymes and NOT from any harmful chemicals. They are allergen-free too – so you can say goodbye to allergies from harsh chemicals, normally found in cleaning products. This makes them a safe choice which protects you, your family and the environment. 

In a nutshell, parabens may lead to hormonal imbalances, phosphates could create toxic chemical froth in water bodies or any other chemicals could lead to a toxic burden on your body or the environment. That’s why we designed products that are paraben-free, phosphate-free and free of other toxic chemicals too.

We, at SuperGuard, started this project keeping in mind the needs for clean living spaces, which are safe for children and pets. Many cleaning products use chemicals that can be absorbed through the skin when it comes in contact with them.
Even though the quantity absorbed may be very low each time, regular use of these products may lead to neurotoxicity over a period of time – and can be harmful for you, your children and your pets.

YES, all the SuperGuard products are allergen-free. Many cleaning products cause irritation due to the allergens they contain. We are here to give you an alternative that rules out the possibilities of allergies from products that you use almost every day.

SuperGuard products are completely Skin Safe and gentle on the hands of our product users. Our products are made from natural ingredients and clean very effectively, without the corrosiveness which comes with chemical-based cleaners that affect your hands.

SuperGuard products are 100% free from any toxins. You can let your baby play on any surface that has been wiped and cleaned with our products and rest assured that there will be no unwanted toxic residue there.

There are NO harsh fumes emanating from SuperGuard products, because we do not use chemicals like ammonia, sodium hypochlorite, etc. in the manufacture of our products.
In fact, many cleaning products use fragrances that are made of harmful chemicals to mask the smell of their products while we use only IFRA certified fragrances, which are safe for use.

YES, our products are absolutely safe for babies. You can use the SuperGuard Dishwash gel for cleaning your baby’s feeding bottle without worrying about any harmful toxic residue creating a health problem.
Our other products like Liquid laundry detergents and multi-surface cleaners are also absolutely safe for people of all ages.

Parabens are used in cleaning products as preservatives, and these may become a cause of hormonal imbalances even when small quantities are absorbed through contact.
Replacing parabens in cleaning products would involve substituting them with an expensive alternative. SuperGuard products are PARABEN-FREE, and affordable at the same time.

You are completely justified in being concerned about toxins entering your body through the skin.
Chemical ingredients in common household cleaning products can cause irritation and harm to your body by entering through various sensory organs. For instance, the fumes in some products can cause nausea or headaches, or irritation or a burning sensation when your skin comes in contact with them.
There are other chemicals which form a layer that masks and prevents your senses from perceiving the negative reactions.
However, prolonged use of these products can place a toxic burden on your body, which may lead to triggers of headaches, asthma, sight impairment, migraines, cancer, hormonal and reproductive disorders and neurotoxicity.
It’s best to AVOID TOXINS in cleaning products. SuperGuard products are 100% toxin-free.

We have tested SuperGuard products and compared them to other cleaning products and the results are clearly in favour of our products. Our special formulation of plant-based enzymes, and other active natural ingredients deliver a much superior level of cleaning efficacy – while keeping them safe for your family and for the environment.
So, our products don’t just clean – they TRULY CLEAN.

Affordability was one of our top priorities when we were launching SuperGuard cleaning products. So, we’ve kept our product prices very competitive. We are sure that we will, in fact, help you to save money. See for yourself with our Super-saver Cleaning Kit Combos.
Additionally, you will experience the effects of a clean, toxin-free, allergen-free living space which in itself is priceless!

We have all seen the news which show poisonous chemical froth in the Yamuna river in Delhi, Bellandur lake in Bengaluru and many other lakes and rivers in India. The primary reason for this toxic foam is phosphates contained in cleaning products. Phosphates occur naturally in the environment and, in ideal conditions, are a nutrient for marine life. However, the excess phosphates that reach our water bodies because of their presence in cleaning products completely changes the balance required by nature.
We all love clean lakes and rivers and should take care of them. Here’s your chance to spread this information about how all of us can get together and TRULY clean up.
SuperGuard products are COMPLETELY Phosphate-Free and environment-friendly!

Chemicals present in many cleaning products that we use every day can end up either being washed away or dissipating into the air around you, or as toxic residue on surfaces.
If they are getting washed away, they get into the groundwater and if they get dissipated into the air, they create a situation that we call indoor air pollution.
We do not use any harmful chemicals in our products.

Once you place an order, you will receive an SMS or email which specifies the delivery date. In general, we deliver around 2 to 4 days after you place an order.

You can sign into your account by creating a user ID and password on this website. Once you have set up your account, you can track the progress of your orders in the ‘My Orders’ section.

To view our policy on exchange or return, please click here

You can pay via debit cards, credit cards, mobile wallets like PAYTM, UPI or through net banking.
At present, we do not accept cash or any form of payment on delivery.

Currently we do not have any discount coupons.

We’re sorry, we do not have the facility for payment on delivery, at present.

You can order products online, through this website, 24x7, any day of the week. However, in case you want to get in touch with our helpline, our people will be available between 9:30 AM and 6:30 PM from Monday to Saturday.

We are really sorry but orders once placed cannot be cancelled.

We’re always here to help you. We will refund your money as per the details provided in the Shipping and Returns policy. Please click here to view the same.

The delivery team will call you before coming to the delivery point, i.e. your home or any other place specified in the order instructions. In case you are not available, the team will reach out to you once again, to process the delivery. If you are aware, in advance, that you will not be able to take the delivery, please instruct someone to receive the products you have ordered on your behalf.

That’s easy, just click on login and enter your email address and then click on forgot password. We will send you another password. In case you still have any issues, please call us on 1800 203 2033 and we’ll be happy to help you.

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Please click here to read our policies with respect to all the actions you have mentioned.
We’re constantly working on making your experience with us more delightful. If you have any suggestions on how we can improve further, do write to us at care@brands.trivenigroup.com.

You can contact us via phone on 1800 203 2033 or via email care@brands.trivenigroup.com

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